Service

On the Way Up with ArcFlow

ArcFlow is a One-Stop-Shop for you. Product development, sales and installation. Our specialists will train you and gladly provide you with any assistance you may need. Direct contact to our qualified and experienced support team guarantees the shortest reaction times possible coupled with qualified solutions. By concentrating all our services into one company we are always in a position to react quickly and with a minimum of bureaucracy to all your individual wishes and needs. This is the only way to achieve our common objective: the optimisation of your business processes in order to keep you just that one step ahead of your competitors. We would be happy to personally advise you and use our extensive archiving, document management and workflow experience and knowledge to further assist you in whatever way possible.

After carrying out a needs assessment analysis we will then be able to present you with all the possible solutions to achieve an integrated document management system. We always put your company first and assure you that we will specifically address all your individual requirements. Our offer also includes a basic analysis of your enterprise structures. Based on this analysis we then investigate how your archiving, document management and workflow systems can be optimally combined. Finally, we work at your side to develop a concept for an efficient and target-orientated integration of the system into your current IT infrastructure. Should you need any further information, please feel free to get in touch with our sales team whenever you wish. Simply call us – or send us an e-mail. We are very much looking forward to receiving your enquiry.

ArcFlow Gets You Over the Winning Line Fast

ArcFlow is designed for simple installation and application. All components can be integrated into the existing IT infrastructure within half a day. Administrators are immediately trained in ArcFlow operation and configuration. The installation of the system is completely automated. The database and application servers – and if applicable the backup system – are all installed onto the server hardware. Administration and monitoring of this process is possible from every computer in the network. Services, such as, for example, job and print servers, can be either installed centrally or decentrally. This enables optimal utilisation of the current hardware components with an efficient load distribution.

User training generally also only takes less than half a day, during which your employees get to know ArcFlow and the numerous opportunites it presents for transferring documents over to the system and then processing them. Scanning in paper documents is just as much part of the training as the use of other ArcFlow data interfaces. ArcFlow’s user interface can be operated by intuition enabling your employees to operate the system within a very short period of time.