ArcFlow: Your Way Out of the Mailbox Chaos

Get Hold of the Right E-Mail Quickly

E-mail archiving is the first step towards getting on top of the information flood and helps in complying with the legal requirements. However, there are also ways of managing electronic messages similar to those used in managing documents. ArcFlow sorts the e-mails automatically and saves them to the respective folders. Depending on what has been defined message linking can be based on e-mail header data, such as the sender or recipient address, and certain terms in the subject field as well as on the e-mail content (body) or the attached files. An e-mail, for example, containing the word "Invoice" in the subject line can be allocated to the invoice folder of the document management system using policies. Similarly, all e-mails from a specific customer can be filed in the respective customer folder. Combinations taking both the sender as well as certain terms in the subject line into account are also possible. E-mails which cannot be allocated because of an unknown sender address are stored in a special folder. The user has access to this folder and can sort the messages manually.

A further ArcFlow technology unites automatic and manual email archiving. This involves the user sending all the e-mails to be archived to a dedicated e-mail account located on the mail server which is then polled on a regular basis by an automatically controlled so-called SmartPOP e-mail client. This mail client is part of the archiving system and automatically backs up all e-mails sent to this mailbox for archiving by the user.