ArcFlow: Your Way Out of the Mailbox Chaos

E-mail Archiving with ArcFlow

In principle, e-mails should be stored according to their context and kept together with the documents belonging to the respective business case. The ArcFlow document management system provides a number of options for archiving and managing electronic messages. Users are provided with both automatic server-based and manual client-based solutions. The server-based solution comprises a proxy server for processing all incoming and outgoing e-mails. These are then forwarded to the next component accordingly. The proxy server resides either before or behind the mail server. In the latter case all incoming e-mails can be checked and, if required, filtered by the mail server for viruses and spam prior to being archived. However, this method bears the risk of erroneously marking and deleting important e-mails as spam. In certain highly-sensitive areas the archiving of all messages and, therefore, the installation of the proxy server before the mail server is recommended. This method allows all messages received by the proxy server to be forwarded to the mail server, respectively to the client, at the same time being recorded in an archiving system. In addition to spam filtering on the mail server ArcFlow also offers a further archiving option for the proxy server. For example, it is possible to implement exclusive archiving of e-mails from known senders or messages to specific recipients.